Introduction of a quality management system to ISO 9000 ft.

Golz, H.-J., Kruger, E., Werzinger, K. and Fontaine, J.

Abstract
Factors influencing the success of the implementation of a quality management scheme according to the ISO 9000 series of standards are discussed together with senior management functions, project organization and the procedures for creating quality management documentation and introducing the new working practices.
Keywords : management quality standard specification