​​​​​2021 Master Brewers Conference​ FAQ​

​​​General Questions

What are the dates of the conference?​

The ​2021 Master Brewers Conference will t​ake place October 28 - 30, 2021 in Cleveland, Ohio, and all conference programming will be held at the Hilton Cleveland Downtown hotel. For those that cannot attend in person, we will host a virtual component to the conference November 3 - 5, 2021. Space onsite will be limited, so register early and secure your spot!

Registration Questions

When will registration open for the 2021 Master Brewers Conference?

Registration is now open! Rates and other important registration information are now posted on the conference website. Advance registration ends September 15, 2021, and onsite registration is limited, so re​gister today for the best rates and to secure your spot!

​What is the cancellation/refund policy for the 2021 Master Brewers Conference?

Registration cancellations for both the onsite and virtual conference MUST be made in writing and received no later than October 1, 2021. Cancellations received by this date are subject to a $75 processing fee. Registration cancellations received after October 1, 2021, are NOT subject to a refund. Additionally, any onsite registrant that wants to transfer their registration to a virtual only registration must reach out to Master Brewers by October 1, 2021. Any requests of thi​s nature made after October 1, 2021, will be looked at on a case by case basis. At any time, an even exchange transfer of your registration to another member of your organization can be accommodated.

Master Brewers reserves the right to cancel the conference if a sufficient number of registrations are not received by October 1, 2021. If Master Brewers cancels this conference, your registration fee will be refunded in full. If Master Brewers cancels the onsite portion of the conference only, any onsite registration will be transferred to the virtual confe​rence and the difference in fees will be refunded. In the event Master Brewers cancels any portion of the conference, Master Brewers is not liable for nonrefundable airfares or ticket change penalties imposed by the airlines. By registering for this conference, you agree to the cancellation and refund terms and conditions.

During registration, all registrants must agree to the terms and conditions set forth in the Master Brewers Privacy Policy. Read​ the full terms and conditions here​.​​

Program/Presenter Questions

When will I know if my submitted abstract has been accepted?

The deadline to submit an abstract to the 2021 Master Brewers Conference was June 4, 2021. At this time, all technical abstract authors and workshop organizers have been notified of their acceptance status in the program. If you have any questions on your submission status, please reach out to Master Brewers with your question.


Do I need to be registered for the meeting to present my abstract?

Yes. ALL presenters (oral, workshop, and ePoster) MUST register in order to present at the conference. The presenter registration deadline is September 15, 2021. Failure to register by this date will result in the abstract being withdrawn from the meeting.


How will posters look onsite and during the virtual conference?

Posters for the both the onsite and virtual conference will be ePosters. Onsite, ePosters will be viewable at kiosks throughout the meeting space. They will also be viewable from your phone, tablet, and laptop​ through our meeting platform. During the virtual conference, ePoster presenters and registered attendees will have the opportunity to interact with each other directly through our new meeting platform. More information for authors on ePosters (format and upload instructions) will come directly from Master Brewers Headquarters via email in the coming weeks.

Where can I learn more about the conference program?

Preliminary program information is posted h​ere. We'll post the full schedule as sessions are scheduled and abstracts get slotted. Boo​kmark this page​ and check back often!

Technology Questions

How will I access the virtual portion of the conference?

Master Brewers is working hard to deve​lop our new meeting platform and more information will be shared with registrants in the coming months. All registrants will get access to the meeting platform in adv​ance of October 28 to get familiar with the platform, view and add sessions to your schedule, build out your attendee profile, etc.


What video conferencing software will the LIVE virtual content happening November 3-5, 2021, be delivered through?

Through our new meeting platform,​ attendees will access the LIVE virtual conference content through Zoom. Zoom can be easily accessed on computers/laptops, smartphones, and tablets/iPads.​ Click here to learn more about Zoom. 

Important Note: If your organization blocks Zoom, Master Brewers recommends using a personal computer, phone, or tablet to view LIVE content from a network that is not connected to your workplace.


Will any onsite conference content be recorded to watch at a later time?

Yes, all onsite conference programming (except networking events) will be recorded. All registrants will be able to watch recorded sessions On Demand through the meeting platform at a time that better suits their needs. Additionally, On Demand access to the conference content will be available to all registrants for one (1) year, post-conference​.


Will there be a mobile app?

Yes! Our new meeting platform has both desktop and mobile functionality that all registrants will have access through. In your app store, search and download "Eventsential". Once the app is downloaded, you will search for MBAA and click on the 2021 Master Brewers Conference. You will then be able to sign in and create your schedule, view content, and interact with fellow attendees.


Onsite Safety​ Questions

What is Master Brewers and the Hilton Cleveland Downtown doing to keep attendees safe onsite?

The health and well-being of our attendees, sponsors, exhibitors, speakers, and staff is our top priority. As restrictions are lifted, Master Brewers continues to monitor the impact of COVID-19 on in-per​son events and we are working closely with our various partners to ensure we provide a healthy and safe environment.​ Learn more about how th​e Hilton Cleveland Downtown is doing their part to keep guests safe with their CleanStay Program.​

Learn about the Master Brewers Safety Protocols and what you need to know about staying safe at the 2021 Master Brewers Conference.

View the Safety Protocols


​What will be required of me as an attendee onsite?

Master Brewers will require that all onsite attendees are fully vaccinated OR can provide proof of a negative COVID-19 test (results within 72 hours of picking up your badge onsite) to enter the conferenc​e. We have partnered with Safe Expo to administer this verification process. If you have received or plan to receive the vaccine before you travel, you​ will be asked to upload your vaccination card to the Safe Expo secure portal (link to be posted when open). If you are not vaccinated, you will be asked to provide proof of a negative COVID-19 test (results within 72 hours) when you pick up your badge onsite.

Learn more about our onsite Safety Protocols where we outline additional ways you can do your part to keep yourself, other attendees, and all staff safe. ​

​Do you have a question about the conference we haven't addressed above?

Cont​act Master Brewers with your inquiry.




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